Create WDM Package to Change Display Resolution

We use Wyse C90LE thin clients running XPe. It’s painful and I’ve spent a lot of time trying to automate our processes and reduce the amount of time we have to spend on each device. One challenge has been adjusting the screen resolution. We push out a default 1280×1024, but everyone seems to need a […]

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Downgrade Internet Explorer in Windows 7

Many companies use tools that are not compatible with newer versions of Internet Explorer. As a result, complications often arise when Microsoft pushes out new versions of IE as an automatic update. Since Internet Explorer 8 is included with the standard Windows 7 install, Microsoft does not include a Windows 7 version for download. This […]

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Drag and Drop Stops Working in Outlook (or Windows or Lync)

When using Outlook (or Windows generally), you may lose the ability to drag and drop items. For example, you may not be able to drag an email from the inbox into another folder. The solution to this problem is (drum roll, please………..): press ESC. You may need to press ESC more than once, but it […]

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Google Accounts Stop Syncing on Android Device

Recently, my Asus TF201 tablet stopped syncing my Gmail and calendar items; however, I continued to receive other notifications such as app updates and Facebook. I looked at the Google account settings and the sync icon was grey instead of green. When I clicked into the account to view the specific sync items everything looked okay – […]

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Getting the Serial Number from a Command-line

I’m a huge Lenovo fan, but they have recently adopted an irksome practice: they put the asset/SN tag under the battery. At least, this is the case with T- and X-series devices such as the T430s and X230. This can be problematic if you name your computers based on the serial number of the device. Sadly, I repeatedly […]

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Application appears in taskbar, but window is not visible

After opening an application, the program window may not be seen even though the program appears in the taskbar. This happens when the window opens outside of the view area of the monitor(s). There are a couple of ways to resolve this problem.  First, try clicking the “Show Desktop” button a couple of times. This […]

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HP P1102w Stuck as a Disk Drive

When trying to install an HP LaserJet P1102w, the device may become stuck in “media mode”. This mode causes the device to act as a disk drive so that drivers and software can be installed without additional media. Unfortunately, the device may become stuck as a drive and will no longer be recognized as a […]

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